Position Summary
Under the supervision of the Sky Ranch Behavioral Services Executive Director and Supervising Substance Use Counselor, this position will serve out of our Sioux City, Iowa office location. The SUD/MH Access Navigator is responsible for facilitating open access, walk-in, and scheduled navigation services for connecting youth, adults, and/or families to substance use and mental health care. In addition, this position will offer phone-based support for individuals needing resources and/or questions answered regarding accessing substance use and/or mental health care. This position will offer access and navigation services for a minimum of 15 hours per week and maintain 60% or greater direct contact in the delivery of face-to-face interventions. This is a full-time position requiring working hours to best accommodate meeting the needs of the clients served to include evening hours. Scheduled hours for work are 10 AM – 6 PM on Monday and Friday and 11 AM – 7 PM Tuesday, Wednesday, and Thursday.
About the Role
Answer questions and provide general information about substance use and/or mental health issues.
Educate individuals/families about how to respond in an opioid crisis, substance use crisis, and mental health crisis
General screening for safety, substance use, and mental health.
Assist and support with navigating the steps to access substance use and/or mental health care for youth, adults, and/or family members.
Assist with helping individuals/families to understand the steps and navigating substance use and/or mental health commitments.
Providing connections to community-based and culturally responsive resources to support individuals with substance use and/or mental health issues.
Provision of both online and community-based resources, including referral and warm-handoff.
Delivering walk in and scheduled substance use disorder assessments.
Conduct assessments, determine level of care based on The ASAM Criteria, and provide individual and group counseling sessions
Participate in team meetings, community outreach, and required annual trainings
Support clients in addressing a variety of individualized goals to help obtain a successful recovery
File timely reports, comply with web-based reporting, online filing, and use of electronic health records system(s).
Communicate with and meet expectations with outside entities including, but not limited to: Juvenile and Adult probation officers, various court systems, Department of Human Services, other similar agencies, etc.
Professionally model and interact with clients in a positive and collaborative manner
Ensure compliance with Code of Ethics, confidentiality, mandated reporting, release of information, and overall ethical, legal, and best practices for delivery of substance use services
Maintain interpersonal skills, which display healthy boundaries while remaining open-minded and willing to try new ideas
Continually look for ways to improve the quality of their own skills, and the work environment around them
Always maintain awareness of their environment and observe procedures to work in a safe and secure manner
Practices within professional areas of expertise and scope of practice. Practices under the supervision of an appropriately licensed professional (if required).
Participate in supervision as required and/or necessary for their certification and best practices for service delivery
Attend scheduled meetings with SRBS as applicable
Submit billing and timesheets promptly as required to SRBS Supervising Substance Use Counselor and/or Executive Director
Submit signed Client Paperwork and Notes promptly as scheduled
Submit new Treatment Plans for clients every 30 days
Maintain 60% direct productivity for unduplicated clients
Performs other duties as assigned
Requirements
Experience/Qualification Requirements and Personal Job Skills
Certified Drug and Alcohol Counselor (CADC) or tCADC
Experience as a substance use counselor preferred
Possess Dependent Adult and Child Abuse Mandatory Reporter Certificate
Possess a valid Driver’s License with proof of motor vehicle insurance
Demonstrated experience in providing culturally responsive services
Experience working with at risk individuals
Good written and verbal skills
Demonstrated ability to organize and prioritize work responsibilities with limited supervision and/or structured guidance
Ability to build collaboration
Ability to motivate individuals to make healthy changes
Computer skills
Good advocacy skills
Ability to form relationships and build partnerships
Pre-Employment Requirements
Valid driver’s license
Proof of vehicle insurance
Criminal, child abuse, and driving record background checks